Privacy Policy

Responsible body within the meaning of data protection laws, 
in particular the EU Data Protection Ordinance (DSGVO):

Ulla & Wolfgang Svoboda oHG
Industrial road 11
96317 Crown oh
0049 926 436 289 00
0049 151 575 975 01

Your rights as a party concerned
you may exercise the following rights at any time:

Information about your data stored with us and their processing,
Correction of incorrect personal data,
Deletion of your data stored with us,
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
Objection to the processing of your data by us and
Data transferability if you have consented to data processing or have concluded a contract with us.

If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact your local supervisory authority at any time with a complaint. Your competent supervisory authority depends on your state of residence, your work or the alleged infringement. A list of supervisory authorities (for the non-public sector) with addresses can be found at:

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this data protection declaration. Your personal data will not be passed on to third parties for purposes other than those mentioned. We will only pass on your personal data to third parties if:
you have given your express consent,
processing is necessary to process a contract with you,
the processing is necessary to fulfil a legal obligation,
the processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding interest worthy of protection in not disclosing your data.

Collection of general information when you visit our website

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and similar information. This is exclusively information which does not allow any conclusions to be drawn about your person.

This information is technically necessary in order to correctly deliver the content you have requested from websites and is mandatory when using the Internet. They are processed in particular for the following purposes:
Ensuring a trouble-free connection of the website,
Ensuring a smooth use of our website,
evaluation of system security and stability as well as
for other administrative purposes.
The processing of your personal data is based on our legitimate interest from the aforementioned purposes for data collection. We do not use your data to draw conclusions about you personally. The recipients of the data are only the responsible body and, if applicable, the contract processor.

Anonymous information of this kind may be statistically evaluated by us in order to optimize our Internet presence and the technology behind it.


Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to start programs or to transmit viruses to a computer. Based on the information contained in cookies, we can make navigation easier for you and enable the correct display of our web pages.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via the settings of your browser. Please use the help functions of your Internet browser to find out how you can change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Registration on our website

When registering to use our personalised services, some personal data is collected, such as name, address, contact and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time if required. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will be happy to correct or delete them at your request, provided that there are no legal storage obligations to the contrary. To contact us in this context, please use the contact details given at the end of this data protection declaration.

SSL encoding

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Commenting function

When users leave comments on our website, the time of their creation and the user name previously chosen by the website visitor are stored in addition to this information. This serves our security, since we can be prosecuted for illegal contents on our web page, even if these were provided by users.


On the basis of your explicit consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

To receive the newsletter, it is sufficient to provide your e-mail address. When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by e-mail of circumstances relevant to the service or registration (e.g. changes to the newsletter offer or technical circumstances).

For an effective registration we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double opt-in" procedure. For this purpose we log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the requested answer. Further data will not be collected. The data will be used exclusively for sending the newsletter and will not be passed on to third parties.

You can revoke your consent to the storage of your personal data and their use for the newsletter dispatch at any time. In each newsletter you will find a corresponding link. You can also unsubscribe directly from this website at any time or inform us of your request by using the contact option at the end of this data protection notice.

Contact form

If you contact us regarding any questions by e-mail or contact form, please give us your voluntary consent for the purpose of contacting us. A valid e-mail address is required for this purpose. This is used to assign the request and then reply to it. The specification of further data is optional. The information you provide will be stored for the purpose of processing your inquiry and for possible follow-up questions. After your request has been processed, your personal data will be automatically deleted.

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (following: Google). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will previously be reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services associated with website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Other related services will then be provided based on the use of the website and the Internet. The processing is based on the legitimate interest of the website operator.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. An opt-out cookie is installed on your device. This will prevent Google Analytics from collecting data for this website and for this browser in future as long as the cookie remains installed in your browser.

Use of script libraries (Google Web Fonts)

In order to present our contents correctly and graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts ( on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.

Calling script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible - but currently also unclear whether and, if so, for what purposes - that operators of corresponding libraries collect data.

The privacy policy of the library operator Google can be found here:

Embedded YouTube videos

On some of our websites we embed YouTube videos. YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA is the operator of the corresponding plug-ins. When you visit a page with the YouTube plugin, a connection to Youtube servers is established. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

If you have deactivated the storage of cookies for the Google Ad program, you will not have to reckon with such cookies when viewing YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the saving of cookies in your browser.

Further information on data protection at "Youtube" can be found in the provider's data protection declaration at:

Use social plugins from Facebook, Twitter, Google, Instagram using the Shariff solution

On our website social plugins ("plugins") are used by social networks. In order to increase the protection of your data when visiting our website, the plugins are not unrestricted, but only integrated into the page using an HTML link (so-called "Shariff solution" from c't). This integration ensures that no connection is established with the servers of the provider of the respective social network when a page of our website containing such plug-ins is called up. Click on one of the buttons, a new window of your browser opens and calls up the page of the respective service provider, on which you can (if necessary after entering your login data) e.g. press the Like or Share button.        The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as your rights in this regard and setting options for the protection of your privacy can be found in the data protection information of the providers.

Storage of access data in server log files

You can visit our website without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of retrieval, transferred data volume and the requesting provider. These data are evaluated exclusively to ensure trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about your person.   

Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data provided by you to process contracts and your enquiries. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below. The deletion of your customer account is possible at any time and can take place either via a message to the contact possibility described below or via a function intended for it in the customer account.   

Data transfer for contract fulfilment

For the fulfilment of the contract we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, we pass on the payment data collected for the processing of payments to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

Use of data when registering for the e-mail newsletter

If you register for our newsletter, we use the data required for this or separately communicated by you in order to regularly send you our e-mail newsletter in accordance with your consent. You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.   

Hire purchase       

When selecting the payment method "hire purchase" and granting the necessary data protection consent, personal data (first name, surname, address, e-mail, telephone number, date of birth, IP address, gender) together with data required for transaction processing (article, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order date) are transmitted to our partner Easy Credit® - TeamBank AG Nürnberg, Beuthener Straße 25, 90471 Nürnberg for purposes of processing this payment method.       

In order to verify the identity or creditworthiness of the customer, our partner carries out inquiries and information with publicly accessible databases and credit bureaus. Please refer to our partner Easy Credit® - TeamBank AG Nuremberg for the providers from whom information and, if applicable, creditworthiness information is obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transfer to our partner Easy Credit® - TeamBank AG Nuremberg, which you can find here:       

The consent to the transfer of data given in the order process can be revoked at any time, even without stating reasons, with effect for the future.  

Supplementary data protection information on hire purchase by easyCredit

I. Installment Purchase Privacy Notice
For your order from the dealer you would like to purchase instalments by easyCredit from the
TeamBank AG Nuremberg, Beuthener Straße 25, 90471 Nuremberg (hereinafter referred to as TeamBank AG). The merchant works with TeamBank AG, which helps the merchant determine the probability of proper payment. In order to be able to carry out these risk assessments, the trader is dependent on transmitting your customer data to TeamBank AG. In order to carry out the risk assessment, TeamBank AG also requires your consent to transfer selected data to credit agencies and other cooperation partners. Data will only be transmitted if you expressly agree in separate declarations of consent. The declaration of consent is of course voluntary. Please understand, however, that you will not be able to use the hire purchase without this consent.
1. data transmission from the dealer to TeamBank AG
The merchant transmits data to TeamBank AG for instalment purchases on the merchant's website, provided that you have given the merchant your consent. This includes personal details, contact details, account details and data relating to your current and previous orders. There is no data transfer for installment purchases in the retailer's branch.
2. obtaining creditworthiness and risk information from TeamBank AG
If you give your consent to TeamBank AG, creditworthiness data and
Risk information obtained from credit agencies and other cooperation partners.
The creditworthiness data is information that provides information about your creditworthiness, such as information about any titled claims against you and other creditworthiness data, insofar as use is permitted under the relevant data protection regulations. Risk information is collected from cooperation partners to prevent fraud. The cooperation partner collects and processes data with the help of cookies and other tracking technologies to determine the data collected from the visitor of this website.
and other data about the use of the website.
3. assignment of claims to TeamBank AG
The claims arising from the use of instalment purchase are assigned by the trader to TeamBank AG within the framework of a current factoring contract. TeamBank AG processes and uses your customer data insofar as this is necessary to assert and enforce the assigned claims.
4 Your right of revocation, information, correction, blocking and deletion
You can revoke your consent at any time with effect for the future. Furthermore, you are entitled to free information, correction, blocking and, if necessary, deletion of your personal data. Please address your request to the dealer at the address given in his imprint.
Regarding the data stored about you at the credit agencies, you will receive the
information directly from the respective credit agencies:

Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss, Germany
SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany
Infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden, Germany
Please also note the general data protection information of this shop Ulla and Wolfgang Svoboda oHG.

Changes to our data protection regulations

We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply for your next visit.

Questions to the data protection officer

If you have any questions about data protection, please send us an e-mail.

Privacy Statement for Mollie supportet payments on our Tami online store:

The supportet Mollie payments are: SOFORTÜBERWEISUNG - GIRO PAY - APPLE PAY

As a financial institution Mollie processes a large amount of data from our customers, who are using the services provided by Mollie, and our customers’ customers (consumers). Both the customer and the consumer are invaluable to Mollie. Therefore it is extremely important to Mollie to ensure careful and secure processing of the customer’s and the consumer’s data, in particular personal data.

  1. What is Mollie?
  2. How can I reach Mollie?
  3. Personal data processed by Mollie
  4. Does Mollie process special and/or sensitive personal data?
  5. Why are your personal data processed?
  6. How long does Mollie keep your personal data?
  7. Does Mollie share your personal data with third parties?
  8. How does Mollie analyse your website visit?
  9. Your rights
  10. Security of your personal data
  11. Mollie's responsibilities
  12. Data Protection Officer

1. What is Mollie?

Mollie is a payment service provider that offers her customers (for instance webshops) the possibility to accept online payment from their consumers (payers). Via Mollie a customer can give her consumers the choice between different payment methods. You could come into contact with Mollie if you have a webshop or want to use Mollie’s services for other reasons, if you have paid via a website that uses Mollie’s services or as a visitor of Mollie’s website(s).

More information about Mollie can be found on the About Mollie page.

2. How can I reach Mollie?

You can find the various ways to contact Mollie on our contact page.

3. Personal data processed by Mollie

Mollie processes your personal data because you use Mollie’s services and/or because you provide this information to Mollie yourself. An overview of the personal data processed by Mollie, depending on the service you use, is shown here below.

If you use Mollie’s services as a customer the following personal data are processed:

  • Your first and last name;
  • Your date of birth;
  • Your place of birth;
  • Your nationality;
  • Your address details;
  • Your telephone number;
  • Your email address;
  • Your IP address;
  • Your internet browser and device type;
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.

If you use Mollie’s services as a consumer the following personal data are processed:

  • Your payment details (e.g. bank account number or credit card number);
  • Your IP address;
  • Your internet browser and device type;
  • In some cases, your first and last name;
  • In some cases, your address details;
  • In some cases, information about the product or service that you have purchased from our customer;
  • Other personal data that you actively provide, for example in correspondence and by telephone.

If you use Mollie’s websites, the following personal data are processed;

  • Your location data;
  • Your details about your activities on the websites;
  • Your IP address;
  • Your internet browser and device type;

4. Does Mollie process special and/or sensitive personal data?

Unlike the processing of payments, Mollie’s websites and services are not aimed at activities that require special and/or sensitive personal data to be processed. Mollie therefore requests that you do not provide this information. Furthermore, Mollie has no intentions at all of collecting information about website visitors who are minors, even if they have permission from their parents or guardians. Unfortunately, Mollie cannot check whether a visitor is a minor and therefore Mollie advises parents or guardians to be involved in their children’s online activities in order to prevent minors’ data from being processed by Mollie.

Should you, in spite of the above, be convinced that Mollie unlawfully processed special or sensitive data, Mollie requests you to contact us at or +31 20 820 20 70. Mollie will then delete this information as soon as possible.

5. Why are your personal data processed?

Mollie processes data for the performance of a contract and based on legal obligations.

If you use Mollie’s services as a customer, your personal data are processed for the following purposes:

  • To assess your application;
  • To draft and perform the agreement;
  • To process payments;
  • To send information about your product or service and changes to it;
  • To ensure the safety and integrity of the financial sector, for example by identifying, investigating, preventing and actively countering (attempted) criminal/illegal conduct;
  • To perform analyses for statistical and scientific purposes;
  • To train and assess Mollie employees;
  • To record evidence;
  • In order to establish that Mollie actually does have contact with you as a customer or one of your (duly authorized) representatives, for example by telephone or in written correspondence;
  • In order to comply with legal obligations as a financial institution, for example under the Dutch Financial Supervision Act (Wft) and the Dutch Money Laundering and Terrorist Financing (Prevention) Act (Wwft).

If you use Mollie’s services as a consumer (payer), the following personal data are processed:

  • To process payments;
  • To ensure the safety and integrity of the financial sector, for example by identifying, investigating, preventing and actively countering (attempted) criminal/illegal conduct;
  • To perform analyses for statistical and scientific purposes;
  • To train and assess Mollie employees;
  • To record evidence;
  • In order to establish that Mollie actually does have contact with you as a consumer, for example by telephone or in written correspondence;
  • In order to comply with legal obligations as a financial institution, for example under the Dutch Financial Supervision Act (Wft) and the Dutch Money Laundering and Terrorist Financing (Prevention) Act (Wwft).

If you use Mollie’s websites, your personal data are processed:

  • To create a personal environment (dashboard) on Mollie’s websites;
  • To provide access to your personal environment;
  • To analyze your behavior on Mollie's websites in order to improve the websites and to tailor the range of products and services to your preferences;
  • To analyze your browsing behavior on Mollie’s websites based on which Mollie tailors products and services to your needs;
  • To perform analyses for statistical and scientific purposes;
  • To ensure the safety and integrity of the financial sector, for example by identifying, investigating, preventing and actively countering (attempted) criminal/illegal conduct;
  • In order to comply with legal obligations as a financial institution, for example under the Dutch Financial Supervision Act (Wft) and the Dutch Money Laundering and Terrorist Financing (Prevention) Act (Wwft).

If Mollie wants to process your personal data for other purposes than described above, for example for commercial purposes, Mollie will only do so based on legitimate interests or after your explicit permission has been requested and obtained. You can withdraw this permission at any time without giving reasons.

6. How long does Mollie keep your personal data?

Mollie will not keep your personal data longer than the mandatory statutory period or, if such a mandatory statutory period does not apply, no longer than is strictly necessary for the realization of the objectives for which your personal data were obtained. The personal data that Mollie receives relating to the assessment of your application, the preparation and performance of the agreement and the processing of payments, will not be kept longer than five years after rejection of your application or the termination of the agreement. This period has been determined in the Dutch Money Laundering and Terrorist Financing (Prevention) Act (Wwft).

This retention period is also applicable to payments made by consumers (payers) and processed as part of the agreement between the customer and Mollie.

7. Does Mollie share your personal data with third parties?

Mollie will share your personal data with third parties if this is necessary for the performance of the contract or if it is based on legal obligations or legitimate interests. Mollie concludes a processors’ agreement with third parties, that process your personal data under instructions of Mollie. This way Mollie ensures that your personal data are always protected to at least the same level of security and that the confidentiality of your personal data is guaranteed. Mollie nevertheless remains fully responsible for these processing operations and will therefore take all reasonable administrative, technical and physical measures to protect your personal data against unauthorized access, unintentional loss or alteration.

Mollie may also share your data with third parties that are also data controller. In those cases Mollie has also concluded agreements in order to guarantee a thorough protection of your personal data.

Your personal data may also be shared with third parties for purposes other than those described above. In that case, Mollie will only do so after requesting and obtaining your explicit consent.

An overview of controllers and processors that Mollie shares data with, can be found here. We recommend to review this overview regularly, since parties can be added or removed from the overview.

8. How does Mollie analyze your website visit?

Mollie uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your device such as a computer, tablet or smartphone when you first visit Mollie’s websites. On the one hand, Mollie uses cookies with a purely technical functionality. These cookies ensure that the website works properly and, for example, remembers your preferred settings, so that Mollie is able to optimize the websites. On the other hand, Mollie uses cookies that keep track of your browsing behavior so that Mollie can offer you tailor-made content and advertisements. Mollie already informed you about these cookies on your first visit to the website.

Opt out of cookies

You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can delete all information previously saved via the settings of your browser.

Cookies are also placed on Mollie’s websites by third parties, for example advertisers and/or social media companies. More information about Mollie’s use of cookies can be found here: Cookies.

9. Your rights

You have the right to view, correct, object, limit, transfer or delete the personal data that Mollie processes, unless Mollie cannot grant these rights based on a legal obligation. For example, Mollie is required to save processed personal and payment data based on legal obligations, as stated under point 6.

You can send your objection or request for access, correction, limitation, transfer or deletion to However, Mollie prefers to establish that this request originates from you. Mollie therefore asks you to send a copy of your identification (i.e. a passport or identity card) with the request. Please make sure that in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) have been redacted to protect your privacy. Mollie will then respond to your request as soon as possible, but in any case within thirty days.


If you believe that Mollie has used your personal data unlawfully or if you are not satisfied with Mollie’s response to your request, you have the right to file a complaint with the Dutch Data Protection Authority or to take it to court. More information about this can be found on

10. Security of your personal data

The protection of your personal data is very important to Mollie. Mollie has therefore taken various technical and organisational security measures to protect your data and to comply with applicable laws and regulations. Mollie uses, for example, network segmentation, techniques such as firewalls, anti-DDoS systems and file integrity monitoring, strong authentication for users, encrypted transfer of information, monitoring and alerting, and industry best practices for adequate encryption and system configuration.

Furthermore, organisational measures include role separation, least-privilege principles, personnel screening, strict procedures for managing adjustments, incidents, vulnerabilities and suppliers, and continuous training of our staff. The functionality of our security measures is tested periodically.

To report possible problems with the security of Mollie's systems, a Responsible Disclosure Policy has been made available.

11. Mollie’s responsibilities

Mollie acts as the controller as referred to in the General Data Protection Regulation, (EU) 2016/679. Mollie acts in this position because as a licensed financial institution Mollie:

  • determines which personal data must be processed for the correct execution of a payment;
  • determines for which other purposes the personal data may be processed as long as these purposes are in accordance with the purpose for which the personal data were obtained by Mollie;
  • has to comply with its own legal obligations, for example under the Dutch Financial Supervision Act (Wft), the Dutch Money Laundering and Terrorist Financing (Prevention) Act and the Dutch Civil Code;
  • has drawn up its own general terms and conditions that are directly applicable to the customer and the consumer.

The data processing has been reported by Mollie to the Dutch Data Protection Authority under number 1449126.

12. Data Protection Officer

Mollie has appointed a Data Protection Officer (DPO). Among other things, the DPO is responsible for supervising the processing of personal data by Mollie, taking stock of data processing and advising on technology and security. The DPO is registered at the Dutch Data Protection Authority under registration number FG000763.

If, in spite of the above, you suspect that your data is not properly secured, has been misused or if you believe that Mollie does not adequately guarantee the correct processing of personal data, please send an email to: